RACE MOM TUMBLER 20 OZ

At CreativeRyte, we strive to provide our customers with a seamless and efficient shipping experience. We understand the importance of receiving your personalized products in a timely manner, and we are committed to delivering your items to you as quickly as possible.

Shipping Methods

We offer a variety of shipping methods to accommodate your needs. During the checkout process, you will have the option to choose from standard shipping, expedited shipping, or express shipping. The availability of these options may vary depending on your location and the specific product you are ordering.

Processing Time

Once your order is placed, our team of experts will begin processing it immediately. The processing time for your order may vary depending on the complexity of the customization and the availability of the product. However, we strive to have all orders processed and ready for shipment within 1-3 business days.

Shipping Time

The shipping time for your order will depend on the shipping method you have selected during checkout. Standard shipping typically takes 5-7 business days, while expedited shipping can take 2-3 business days. If you need your order to arrive even faster, you can choose express shipping, which usually delivers within 1-2 business days.

Shipping Costs

The cost of shipping will be calculated based on the weight of your order, the shipping method selected, and your location. During the checkout process, you will be able to view the shipping costs before finalizing your purchase. We strive to offer competitive shipping rates to ensure that you receive the best value for your money.

International Shipping

We are proud to offer international shipping to customers around the world. However, please note that international shipping may be subject to additional customs fees, duties, or taxes imposed by the destination country. These fees are the responsibility of the customer and are not included in the shipping charges at checkout. We recommend contacting your local customs office for more information on any potential fees that may apply to your order.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number will allow you to monitor the progress of your shipment and estimate the delivery date. You can track your order directly on our website or through the shipping carrier's website.

Shipping Restrictions

While we strive to offer shipping to as many locations as possible, there may be certain restrictions on shipping certain products to certain destinations. These restrictions may be due to legal or logistical reasons. If we are unable to ship your order to your desired location, we will notify you as soon as possible and provide a full refund.

Customer Support

If you have any questions or concerns regarding our shipping policy or the status of your order, our dedicated customer support team is here to assist you. You can reach out to us via email at info@creativeryte.com or by using the contact form on our website. We strive to respond to all inquiries within 24 hours and ensure that you have a positive shopping experience with us.

At CreativeRyte, we strive to provide our customers with the best shopping experience possible. We understand that sometimes, a return may be necessary. This page outlines our return policy and provides you with all the information you need to initiate a return.

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days from the date of receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need to provide the receipt or proof of purchase.

How to Initiate a Return

To start a return, please contact us at info@creativeryte.com. Our customer service team will guide you through the process and provide you with a return shipping label. Please note that returns must be sent to the following address: CreativeRyte PO Box 451, Turkey, NC 28393. Items sent back to us without prior authorization will not be accepted.

Damages and Issues

Upon receiving your order, please inspect it carefully. If you notice any defects, damages, or if you receive the wrong item, please contact us immediately. We will evaluate the issue and make it right.

Exceptions and Non-Returnable Items

While we strive to accommodate all returns, there are certain items that cannot be returned. These include perishable goods, custom products, and personal care goods. Additionally, we cannot accept returns for hazardous materials, flammable liquids, or gases. If you have any questions or concerns about a specific item, please reach out to us for clarification.

Exchanges

If you wish to exchange an item, the fastest way to ensure you get what you want is to return the item you have and make a separate purchase for the new item. This will expedite the process and ensure that you receive the desired product as quickly as possible.

European Union 14-Day Cooling Off Period

If your merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, without providing a justification. The same eligibility criteria mentioned earlier apply to these returns.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be automatically processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at info@creativeryte.com for further assistance.

Thank you for choosing CreativeRyte. We value your satisfaction and are committed to providing you with exceptional service.